4 points that should be part of your customer service experience
Context changes are undoubtedly the lever that brings us new trends and paradigms. One of the most obvious has been the COVID-19 crisis, which has…
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Business
Every article filed under Business.
Formulas to achieve the perfect fit between agents and clients
At digitechwebservises we work every day to improve relations between our agents and our clients with one main objective, to obtain a 10/10 in the…
5 good safe browsing practices for your company
One of the key pillars to avoid any cyber attack is to instill a culture of cybersecurity in your company. There are measures that can…
Talent Acquisition & Performance Management: A rare combo in an HCM Solution
“To Plan, Coach, and Review an employee is Performance Management” “To source, hire, and train an employee, is Talent acquisition” An organization’s success depends…
How to use Telegram for your business
Telegram for companies is the instant messaging API that has gained the most ground lately. Businesses have a free and effective tool for segmenting, managing…
Ideal transactional email ideas for your business
Transactional emails are essential when your customers make a purchase through your e-commerce. They must also be sent when users register an account on your…
How the Covid-19 Crisis Can Help Position Our Brand
The coronavirus has influenced consumers and customers when it comes to interacting with brands. Social tools take weight, it is also a good time for…
How to optimize the online sales process to attract more customers?
Online sales is a trend that has been progressively upward in recent years in Spain and Europe. This trend has increased exponentially as a consequence of…
5 reasons why an eCommerce store needs a mobile app
Competition in all business areas, be it e-commerce, automotive or software industry, is always cool. For all good reasons, this race continues door to…
Twitter for companies: why is it ideal for your business?
Twitter is one of the most present social platforms in our day to day, and there are already many companies that have taken advantage…